Contact information

Contact Information

Last Updated: August 13, 2026

If you have any questions regarding an order, product, shipping, return, refund, or our services, please contact FlexoraLab using the information below.

Business Information

Business Name: FlexoraLab
Business Type: Sole Proprietorship (France)

Business Address:
47 rue Vivienne 75002 Paris
France

Customer Support Email:
contact@flexoralab.store

Website:
www.flexoralab.store

Customer Support

Our customer support team is available to assist you with:

  • Order questions
  • Shipping and tracking
  • Returns and refunds
  • Product information
  • General customer service inquiries

When contacting us about an existing order, please include your order number and the email address used to place the order whenever possible.

We aim to respond to customer inquiries within 1–2 business days.

Returns

Please contact us before returning any product.

Once your return request has been reviewed and approved, our customer support team will provide you with the appropriate return instructions and return address.

Do not send returns to our business address unless FlexoraLab Customer Support specifically instructs you to do so.

For complete return conditions, please refer to our Return and Refund Policy.

Contact FlexoraLab

For customer service or general inquiries:

Email: contact@flexoralab.store

FlexoraLab
47 rue Vivienne 75002 Paris
France