Legal notice
Legal Notice
Last Updated: September 2, 2026
Website Publisher
The website www.flexoralab.store is published and operated under the brand name FlexoraLab.
Registered Trade Name: FLEXORA LAB
Brand Name: FlexoraLab
Legal Owner: Rayane Georges Philippe THOMAS
Business Type: French Sole Proprietorship (Entrepreneur Individuel)
SIREN: 107 549 057
Registration: 107 549 057 R.C.S. Paris
Business Address:
47 rue Vivienne
75002 Paris
France
Customer Support Email:
contact@flexoralab.store
Website:
www.flexoralab.store
Business Information
FlexoraLab is an independently operated online retail business owned and operated in France by Rayane Georges Philippe THOMAS as a sole proprietor.
The business sells consumer comfort and ergonomic sleep products through the FlexoraLab online store.
FlexoraLab works with third-party product and fulfillment partners. Some orders may be shipped directly to customers by these partners. FlexoraLab remains the customer’s point of contact for orders, delivery, returns, refunds and after-sales support.
FlexoraLab products are consumer comfort products and are not presented as medical devices.
Contact Information
For questions regarding orders, products, shipping, returns, refunds or customer service, please contact:
FlexoraLab Customer Support
Email: contact@flexoralab.store
Customer support is available Monday to Friday, from 9:00 a.m. to 6:00 p.m. Central European Time.
We aim to respond to customer inquiries within 1–2 business days.
Website Hosting
This website operates using the Shopify e-commerce platform.
Shopify Inc.
151 O'Connor Street
Ground Floor
Ottawa, Ontario K2P 2L8
Canada
Intellectual Property
Unless otherwise stated, original content created for the FlexoraLab website, including branding, text, graphics, photographs, videos and other materials, is owned by or licensed to FlexoraLab and is protected by applicable intellectual property laws.
Third-party trademarks, logos, images, software and other intellectual property remain the property of their respective owners.
No protected FlexoraLab content may be reproduced, distributed, modified or used commercially without authorization, except where permitted by applicable law.
Product Information
FlexoraLab makes reasonable efforts to provide accurate and up-to-date information regarding its products and services.
FlexoraLab products are intended for comfort and ergonomic support.
They are not medical devices and are not intended to diagnose, treat, cure or prevent any disease or medical condition.
Information provided on this website should not be considered medical advice or a substitute for advice from a qualified healthcare professional.
Limitation of Liability
FlexoraLab makes reasonable efforts to ensure that information published on this website is accurate and up to date.
However, errors or omissions may occasionally occur.
Nothing in this Legal Notice excludes or limits any liability or consumer right that cannot legally be excluded under applicable law.
External Links
Our website may contain links to websites or services operated by third parties.
FlexoraLab is not responsible for the content, availability, security or privacy practices of third-party websites that it does not control.
The presence of a third-party link does not necessarily imply endorsement or affiliation.
Privacy and Personal Information
Information regarding the collection and processing of personal information is available in our Privacy Policy.
Customers may contact us regarding privacy matters at:
Applicable Law
This Legal Notice is governed by the laws applicable to the registered business, without affecting mandatory consumer protection rights that may apply based on the customer's country of residence.
Contact
For legal or business inquiries regarding this website:
FlexoraLab
Registered trade name: FLEXORA LAB
Operated by Rayane Georges Philippe THOMAS
SIREN: 107 549 057
107 549 057 R.C.S. Paris
47 rue Vivienne
75002 Paris
France
Email: contact@flexoralab.store